From the Settings section of Customer Portal Settings page, you can set what your customers see on their screen when they access FASTER Web.
Tip
To view the Settings section of Customer Portal Settings page, click the Settings link.
1. Click the Setup module.
2. In the Administration Setup section, do one of the following:
o Click
next to the Manage Data option, and then click Customer Portal.
o In the Manage Data section of Administration Setup, click the Customer Portal link
The Customer Portal Settings page opens.
3. In the Settings section, do the following:
o Next to the Logo Image box, do one of the following:
§ Click Select to browse an image from your computer.
§ Click Clear to remove the selected image from the Logo Image box.
Note: The Image Currently Displayed field displays the selected image to be displayed on the Customer Portal user's home page.
o In the Is a login required? list, select Yes or No
§ Yes - The user has to login with proper credentials to access FASTER Web.
§ No - Login is not required to access FASTER Web.
o In the Will you offer Loaner Vehicles? list, select Yes or No.
§ Yes - The Customer Portal user provides loaner vehicles.
§ No - The Customer Portal user does not provide loaner vehicles.
Note: Loaner vehicle is the temporary vehicle that the Customer Portal user provides when the vehicle given to the customer is under maintenance.
o In the Select Organization(s) list, select the service organizations.
o In the Page Title Message editor, type the text to be displayed as the title on the Customer Portal user's home page.
o In the Entry Message editor, type the text to be displayed below the page title message.
4. When finished, click one of the following:
o Save to save the information and close the dialog box.
o Cancel to disregard any changes and close the dialog box.